自治体窓口DX「書かないワンストップ窓口」｜デジタル庁

This page outlines the Digital Agency's initiative for municipal government window DX (digital transformation) called "Paperless One-Stop Windows." Through co-creation with local governments, the program aims to reduce residents' paperwork and waiting times while eliminating the need to visit multiple counters. By leveraging digital technology and My Number Card benefits, it seeks to improve resident services and lighten staff workloads. The agency supports municipalities through window BPR advisor dispatch services and SaaS tool implementation, promoting business process reform alongside system adoption.