www.soumu.go.jp/main_sosiki/joho_tsusin/fr/pressrelease/2025/10/24_1.html

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Résultats de la consultation publique relative au projet de révision des « Lignes directrices concernant les règles de protection des consommateurs prévues par la loi sur les télécommunications » et publication des lignes directrices révisées | Communiqué de presse | MIC ICT Policy

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https://www.soumu.go.jp/main_sosiki/joho_tsusin/fr/pressrelease/2025/10/24_1.html

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This page announces the results of a public consultation conducted by Japan's Ministry of Internal Affairs and Communications regarding proposed revisions to the "Guidelines for Consumer Protection Rules under the Telecommunications Business Law." The revised guidelines were developed based on discussions within the "Study Group on Consumer Protection Rules Direction," chaired by Professor Emeritus Ikufumi Niimi. Eight comments were submitted during the consultation period. The ministry has published the opinions received, its responses to them, and the revised guidelines. All published documents are available in Japanese only.