www.soumu.go.jp/main_sosiki/joho_tsusin/eng/pressrelease/2020/3/19_4.html
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Request for Payment Deadline Extension as a Result of the Spread of New Coronavirus Infections | Press Release | MIC ICT Policy
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https://www.soumu.go.jp/main_sosiki/joho_tsusin/eng/pressrelease/2020/3/19_4.html
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This page announces the Ministry of Internal Affairs and Communications' request on March 19, 2020 for telecommunications carriers to extend payment deadlines for phone services due to the spread of new coronavirus infections. The ministry requested four telecommunications associations to implement flexible measures supporting users facing economic hardship or unable to go out due to the pandemic. Requested measures include setting sufficient grace periods for payment of phone charges and contract renewals, preventing users from experiencing disadvantages caused by coronavirus-related difficulties in bill payment.
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