www.soumu.go.jp/main_sosiki/hyouka/soudan_n/with-kikumimi
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総務省行政相談センターきくみみ
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https://www.soumu.go.jp/main_sosiki/hyouka/soudan_n/with-kikumimi
About this page
This page introduces the Ministry of Internal Affairs and Communications Administrative Consultation Center "Kikumimi," a free consultation service for administrative-related concerns. Assistance is available via phone (0570-090110, weekdays 9:00-16:45), email, and chatbot. The service handles inquiries about financial matters, housing subsidies, caregiving documents, workplace harassment, and other daily life issues. All consultations are confidential. The mascot is "Kikuun," and the service aims to resolve citizens' problems and concerns.
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