www.soumu.go.jp/main_sosiki/hyouka/soudan_n/soudan_contact-japanese.html

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総務省｜行政相談｜ 行政 ( ぎょうせい ) 相談 ( そうだん ) の 窓口 ( まどぐち ) Contact Point for Administrative Counseling

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https://www.soumu.go.jp/main_sosiki/hyouka/soudan_n/soudan_contact-japanese.html

About this page

This page provides information about MIC Administrative Counseling services for addressing problems related to government administration. Multiple consultation methods are available nationwide. Email counseling supports English and Japanese, using the address kikumimi.japan[atmark]soumu.go.jp. In-person counseling is available at the nearest MIC Administrative Counseling Center "KIKUMIMI" with multilingual automatic translation devices. Telephone counseling in Japanese is also offered. Citizens can choose their preferred method to seek administrative guidance and support.