www.kokusen.go.jp/ncac_index_e.html
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National Consumer Affairs Center of JAPAN
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https://www.kokusen.go.jp/ncac_index_e.html
About this page
This page is the English version of the National Consumer Affairs Center of Japan's official website. It provides consumer consultation services and information. The Consumer Hotline for Tourists offers telephone advice for overseas visitors experiencing consumer detriment while in Japan, including issues with stores, restaurants, and bars. The site features detailed consultation cases and solutions, latest news on consumer issues, product test results, and consumer warnings. Multi-language consultation services, including English support, are available. Recent topics include major 2024 consumer issues, digital legacy planning for smartphone contracts, online food delivery service troubles, water dispenser sales tactics, and consumer problems affecting seniors aged 65 and over.
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