www.digital.go.jp/resources/user-centered-approach-guidebook/case-study/mynaportal
archives
This URL has 1 public saves. The first save was Apr 7, 2026, 09:33 AM and the latest save was Apr 7, 2026, 09:33 AM.
View recent saves on this domain
Latest saved version
事例1 マイナポータル｜デジタル庁
This is the newest public snapshot for this URL and the best place to start reviewing the page.
Source URL
https://www.digital.go.jp/resources/user-centered-approach-guidebook/case-study/mynaportal
About this page
This page presents a case study of My Number Portal, a service provided by the Digital Agency. Launched in November 2017, it enables online administrative procedures linked to the My Number system. After a pilot phase, the homepage was formally released in March 2024. The page outlines three main challenges: excessive information on screens, lack of user feedback mechanisms, and insufficient accessibility for people with disabilities. Solutions included visualizing user needs by demographics, establishing three experience guidelines—'discover,' 'verify,' and 'remember'—releasing a pilot version, implementing accessibility testing, and collaborating with stakeholders.
Saved versions
www.digital.go.jp/resources/user-centered-approach-guidebook/case-study/mynaportal web archives are listed here. You can still review the saved screenshot and HTML even if the original page disappears.