www.digital.go.jp/policies/servicedesign
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サービスデザイン｜デジタル庁
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https://www.digital.go.jp/policies/servicedesign
About this page
This page outlines the Digital Agency's service design policy. The agency aims to realize a digital society where no one is left behind by adopting user-centered (human-centered) design principles in government services. It emphasizes that digital devices and services should not only be easy to use but also effectively address user needs across different demographics and circumstances. Recent initiatives include promoting user-centric perspectives in government agencies, improving UI/UX of government websites, hiring design and accessibility specialists, and developing design systems. The agency works to eliminate digital divides and enhance accessibility across geographic, age, disability, and economic factors.
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