www.caa.go.jp/policies/policy/local_cooperation/system_improvement

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消費者の安全・安心確保のための制度整備 | 消費者庁

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https://www.caa.go.jp/policies/policy/local_cooperation/system_improvement

About this page

This page outlines the Consumer Agency's system improvements to ensure consumer safety and security. Based on the Consumer Safety Act, the agency establishes local government functions and defines the role of consumer life centers. The 2014 amendment legally positioned "consumer life counselors," making their placement in consumer centers mandatory. To address aging society and sophisticated fraud tactics, the agency is building monitoring networks and improving consultation systems. The National Consumer Monitoring Network Liaison Council shares information on elderly and disabled consumer troubles and provides educational materials about fraud prevention to community members and caregivers.