www.caa.go.jp/policies/policy/consumer_system

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消費者制度 | 消費者庁

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https://www.caa.go.jp/policies/policy/consumer_system

About this page

This page provides information on consumer systems managed by the Consumer Affairs Agency. It explains key laws including the Consumer Contract Act, which protects consumers against information disparities with businesses; the Consumer Litigation Procedure Special Measures Act, enabling certified consumer organizations to seek collective damage recovery; and the Consumer Class Action System for addressing unfair solicitation and contract disputes. The page also presents information on legal amendments, discussion meetings, research activities, and surveys. Additionally, it provides links to directories of qualified consumer organizations and a portal site dedicated to consumer litigation procedures.