www.caa.go.jp/policies/policy/consumer_policy/caution/internet

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インターネットをめぐる消費者トラブル | 消費者庁

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Apr 7, 2026, 08:53 AM

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https://www.caa.go.jp/policies/policy/consumer_policy/caution/internet

About this page

This page provides information about internet-related consumer troubles by the Consumer Affairs Agency and the National Consumer Affairs Center. It addresses diverse and sophisticated fraud cases, conducting fact-finding surveys and raising awareness on various themes. Research results on services including car-sharing, creator economy platforms, cashless payments, NFTs, online games, dating apps, online salons, point services, food delivery, crowdfunding, and live commerce are published. Consumers experiencing troubles can consult nearby Consumer Life Centers or call the Consumer Hotline (188) for assistance.

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