www.caa.go.jp/policies/application/inquiry
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申出・問合せ窓口 | 消費者庁
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https://www.caa.go.jp/policies/application/inquiry
About this page
This page outlines the Consumer Affairs Agency's inquiry and reporting channels. For consumer disputes related to contracts or defective products, the Consumer Hotline 188 is available. General inquiries to the agency should be directed to the main phone line (03-3507-8800). Specialized contact windows are provided for specific topics including unfair solicitation, specific transaction laws, and food labeling. Sign language link service now enables inquiries through interpreters without prior registration. An opinion submission form is available for other inquiries. The page also lists related agencies' consultation windows and databases for accident information.
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