www.caa.go.jp/notice/entry/034319

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ウェブサイト上では低額な料金を表示しているが、実際には高額な料金を請求するトイレの詰まり修理業者に関する注意喚起 | 消費者庁

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Source URL

https://www.caa.go.jp/notice/entry/034319/

About this page

This page issues a consumer alert regarding toilet repair services that display low prices on websites but charge significantly higher amounts in practice. Since summer 2022, numerous complaints have been filed at consumer centers nationwide. The company RS Setsubi advertised prices starting from 220 yen but charged consumers substantially more by claiming additional work was necessary. The Consumer Affairs Agency and Saitama City conducted a joint investigation and confirmed the company's deceptive advertising practices. Under the Consumer Safety Act, they are issuing warnings to protect consumers from such fraudulent business practices.