www.caa.go.jp/about_us/about/mission

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消費者庁の使命 | 消費者庁

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https://www.caa.go.jp/about_us/about/mission

About this page

This page describes the mission of the Consumer Affairs Agency and its staff guidelines. The agency aims to serve as a "helmsman" to realize a society where consumers can live safely and prosperously. Staff members adopt a consumer perspective and prioritize national interests. They are expected to act with strong responsibility and high aspirations, provide clear information, emphasize communication, improve expertise, and courageously tackle difficult challenges. The agency works with various stakeholders to address consumer issues and promote consumer protection.