www.caa.go.jp/about_us/about/commemorative/contents_013.html

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寄稿文「消費者庁の未来と消費者庁職員である私たちの未来」 | 消費者庁

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Apr 7, 2026, 10:34 AM

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https://www.caa.go.jp/about_us/about/commemorative/contents_013.html

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This page presents a contribution from Consumer Affairs Agency (CAA) employees marking the agency's 15th anniversary in September 2024. The CAA has expanded its scope and policy approaches to address evolving social issues, including SDGs and digital transformation. Staff numbers grew from 202 to 465, and organizational functions were enhanced. The article emphasizes that "consumption" enables self-realization, and consumers should be able to make choices aligned with their values. However, various obstacles to ideal consumer choices exist, including cognitive decline and information asymmetry. The employees reflect on the CAA's role and future direction in supporting consumer autonomy and well-being.

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