This page provides FAQs about Japan's Consumer Safety Investigation Commission (CSIC) under the Consumer Affairs Agency. The CSIC scientifically investigates accidents causing harm to consumers' lives and bodies, recommending prevention measures. It examines products, services, usage environments, and user characteristics from a broad perspective. The commission investigates all consumer accidents except aviation, railway, and maritime accidents, which are handled by the Transportation Safety Board. Anyone can request investigations by submitting required documentation. Investigation targets are selected based on product usage breadth, injury severity, and frequency of similar accidents.
