White Paper on Consumer Affairs 2020 (Summary) -Table of Contents- | CAA

This page presents the table of contents and summary of the 2020 White Paper on Consumer Affairs by the Consumer Affairs Agency. It covers FY2019 consumer policy implementation and analysis of consumer accident reports. Part 1 addresses trends in consumer issues, accident information analysis, consultation overviews, emerging problems, consumer harm experiences with estimated financial impacts, and environmental changes. Part 2 details major consumer policies including the Basic Plan on Consumer Policy, preventing consumer harm, promoting structural reforms toward fair and sustainable society, consumer education promotion, and establishing systems. A special feature focuses on food loss and waste reduction for sustainability.