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介護利用のための書類がもらえない | 総務省行政相談センターきくみみ

https://www.soumu.go.jp/main_sosiki/hyouka/soudan_n/with-kikumimi/case04.html

April 7, 2026 at 07:02 PM JST•The archive page, viewer, and downloads use this saved version.

April 7, 2026 at 07:02 PM JST·www.soumu.go.jp

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介護利用のための書類がもらえない | 総務省行政相談センターきくみみ

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Original URLhttps://www.soumu.go.jp/main_sosiki/hyouka/soudan_n/with-kikumimi/case04.html

StartedApril 7, 2026 at 07:02 PM JST

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This page presents a case study from Japan's Administrative Grievance Center regarding difficulties obtaining medical certification required for long-term care services. The complainant was refused by their doctor to write the necessary opinion letter. The resolution involved using a municipality-designated physician instead when no primary care doctor was available, enabling the person to access care services. The page offers multiple consultation methods: telephone (0570-090110), email, and chatbot for addressing administrative concerns.

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