This page describes the "Municipal Counter DX SaaS" service provided by the Digital Agency. It supports local governments in realizing "paperless one-stop service windows." Based on specifications developed by the Digital Agency with staff cooperation, multiple vendors offer services on Government Cloud. Municipalities can select services matching their goals. Core features include procedure guidance, application creation, My Number Card utilization, and API integration with other services. Implementation follows four stages: counter business process redesign, introduction planning, procurement, and deployment. The Digital Agency offers advisor dispatch services to support the process.
