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This page is a consumer alert issued by the Consumer Affairs Agency of Japan. It warns about a telecommunications company, LLC Focus, that uses phone solicitation claiming internet rates will decrease, then unilaterally sends mobile Wi-Fi devices and billing statements while refusing cooling-off requests. The agency confirmed the company engaged in unfair practices intimidating consumers and has published this alert to prevent consumer harm. Related materials and a hotline are provided.

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This page is a consumer alert issued by Japan's Consumer Affairs Agency. It warns about fraudulent practices by LLC Focus, a telecommunications company that solicits customers by phone with promises of cheaper internet rates, then unilaterally sends mobile Wi-Fi devices and bills consumers without proper consent. The company reportedly refuses to honor cooling-off requests from consumers. After confirming illegal conduct through investigation, the agency publishes this information to prevent consumer harm and protect the public.