第1回サービスデザイン関連ガイドライン改訂に係る検討会｜デジタル庁

This page documents the first meeting held by the Digital Agency on November 26, 2024, regarding the revision of Service Design-related Guidelines. The meeting discussed guideline revision policies, including hybrid digital-non-digital service approaches, guidebook creation for procurement staff, and HCD expertise securing measures. Participants proposed adding design intent documentation, post-release continuous improvement processes, cost transparency, research evaluation methodologies, and specific acceptance procedures to the guidelines. The discussion emphasized creating practical, implementable guidelines that address real organizational challenges.