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FAQs: Procedures for Registration, Change, Cancellation, and Confirmation of public money receiving account and Renewal by Digital Agency｜Digital Agency

https://www.digital.go.jp/en/policies/account_registration_faq_04

April 7, 2026 at 05:05 PM JST•The archive page, viewer, and downloads use this saved version.

April 7, 2026 at 05:05 PM JST·www.digital.go.jp

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FAQs: Procedures for Registration, Change, Cancellation, and Confirmation of public money receiving account and Renewal by Digital Agency｜Digital Agency

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Original URLhttps://www.digital.go.jp/en/policies/account_registration_faq_04

StartedApril 7, 2026 at 05:05 PM JST

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This page compiles FAQs regarding the procedures for registration, change, cancellation, confirmation, and renewal of public money receiving accounts by the Digital Agency. It provides links to general frequently asked questions and specific FAQs for various procedures, including Mynaportal registration, financial institution procedures, income tax refund filings, and pension recipient account registration. Customers with remaining questions are directed to contact the My Number Comprehensive Toll-free Number (voice guidance No. 6) for further assistance.

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