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Local Cooperation | CAA

https://www.caa.go.jp/en/policy/local_cooperation

April 7, 2026 at 03:07 PM JST•The archive page, viewer, and downloads use this saved version.

April 7, 2026 at 03:07 PM JST·www.caa.go.jp

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Local Cooperation | CAA

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Original URLhttps://www.caa.go.jp/en/policy/local_cooperation

StartedApril 7, 2026 at 03:07 PM JST

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This page outlines the Consumer Affairs Agency's local cooperation initiatives to protect vulnerable consumers, particularly the elderly. Following a successful pilot in 2013, the agency provides local governments with case examples and audiovisual materials to support community vigilance. Consumer Affairs Centers nationwide handle approximately 1 million consultation cases annually. The CAA offers financial assistance to help prefectures and municipalities establish or expand consumer consultation services and train staff. The agency also operates a consumer hotline "188" to connect consumers with local Consumer Affairs Centers for advice and support.

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