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Inquiries about My Number System｜Digital Agency

https://www.digital.go.jp/en/policies/mynumber_contact

April 7, 2026 at 05:35 PM JST•The archive page, viewer, and downloads use this saved version.

April 7, 2026 at 05:35 PM JST·www.digital.go.jp

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Inquiries about My Number System｜Digital Agency

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Original URLhttps://www.digital.go.jp/en/policies/mynumber_contact

StartedApril 7, 2026 at 05:35 PM JST

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About this pageAI generated

This page provides information about inquiries regarding the My Number System. It offers a toll-free telephone service (0120-95-0178) with eight menu options covering My Number Card, electronic certification, My Number Portal, driver's license integration, and public money receiving account registration. Operating hours are weekdays 9:30-20:00 and weekends/holidays 9:30-17:30. Card loss or theft reports are handled 24/7/365. The service includes telephone relay services for individuals with hearing or speech difficulties, ensuring accessibility for all users seeking assistance with My Number-related matters.

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