Consumer Safety | CAA

This page outlines the Consumer Affairs Agency's (CAA) consumer safety policies in Japan. Under the Consumer Safety Act, the CAA collects consumer accident notifications from government bodies and relevant entities, analyzes the information, and publishes it regularly to local governments, the Diet, and the Consumer Commission. The Consumer Product Safety Act requires manufacturers and importers to report serious product incidents within 10 days of discovery. The CAA promptly discloses incident information and works to prevent consumer harm by raising awareness, exchanging information with relevant government agencies and local authorities.