' One-stop, no writing service' of the Municipal DX services counter｜Digital Agency

This page describes the "One-stop, no writing service" Municipal DX services counter initiative promoted by Japan's Digital Agency in cooperation with local governments. It aims to reduce residents' burdens in over-the-counter procedures and decrease government employees' workload. The initiative seeks to realize a "digitalization window where no one writes, no one waits, and no one turns." Combined with online administrative procedures through Mynaportal, it enables people unfamiliar with digital technology to benefit from improved services, creating a people-friendly one-stop system.