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FAQs: Procedures for Registration, Change, Cancellation, and Confirmation of public money receiving account and Renewal by Digital Agency｜Digital Agency

https://www.digital.go.jp/en/policies/account_registration/faq-registration

April 7, 2026 at 05:04 PM JST•The archive page, viewer, and downloads use this saved version.

April 7, 2026 at 05:04 PM JST·www.digital.go.jp

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FAQs: Procedures for Registration, Change, Cancellation, and Confirmation of public money receiving account and Renewal by Digital Agency｜Digital Agency

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Original URLhttps://www.digital.go.jp/en/policies/account_registration/faq-registration

StartedApril 7, 2026 at 05:04 PM JST

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About this pageAI generated

This page provides FAQs regarding the registration, change, cancellation, confirmation, and renewal procedures for public money receiving accounts administered by the Digital Agency. It offers common FAQs and links to procedure-specific FAQs covering Mynaportal registration, financial institution procedures, income tax filing, annuity claims, and intentional confirmation-based registration for pensioners. For unresolved questions, the page recommends contacting the My Number Comprehensive Toll-free Number (voice guidance option 6) for assistance.

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