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To Enterprises | CAA

https://www.caa.go.jp/en/policy/consumer_partnerships/utility_charges_002

April 7, 2026 at 04:27 PM JST•The archive page, viewer, and downloads use this saved version.

April 7, 2026 at 04:27 PM JST·www.caa.go.jp

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To Enterprises | CAA

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Original URLhttps://www.caa.go.jp/en/policy/consumer_partnerships/utility_charges_002

StartedApril 7, 2026 at 04:27 PM JST

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This page outlines the basic approaches for enterprises receiving whistleblowing reports to handle them appropriately under the Whistleblower Protection Act. Enterprises must designate personnel engaged in handling whistleblowing disclosures, including those receiving reports, conducting investigations, and implementing corrective measures. These designated persons have a legal obligation to maintain confidentiality regarding the whistleblower's identity and related information, with violations subject to fines up to 300,000 yen. Establishing such systems enhances internal self-cleaning and reduces reputational risks from external reporting.

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