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We will answer your questions and concerns about cases such as misregistration of My Number Card services.｜Digital Agency

https://www.digital.go.jp/en/policies/mynumber/related-services-issue

April 7, 2026 at 07:31 PM JST•The archive page, viewer, and downloads use this saved version.

April 7, 2026 at 07:31 PM JST·www.digital.go.jp

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We will answer your questions and concerns about cases such as misregistration of My Number Card services.｜Digital Agency

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Original URLhttps://www.digital.go.jp/en/policies/mynumber/related-services-issue

StartedApril 7, 2026 at 07:31 PM JST

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About this pageAI generated

This page addresses questions and concerns regarding misregistration cases in My Number Card services, including public fund receiving accounts, health insurance cards, Individual Number Card Points, and convenience store issue services. Following Minister Kono's press conference in May 2023, the page provides information on how to check registration status and the causes and measures taken for misregistration cases. A dedicated headquarters for comprehensive investigation of My Number-related information has been established to promote full investigation and prevent recurrence across the entire government.

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