This page outlines Japan's Consumer Contract Act and related legal systems managed by the Consumer Affairs Agency. The Consumer Contract Act, enacted in 2001, allows consumers to cancel contracts resulting from unfair solicitation and voids unjust contractual clauses. The 2018 revision added five new unfair solicitation acts and two voidable clauses to address the lowered age of adulthood. Unfair solicitation includes exploiting inexperience, using fear representation, abusing personal relationships, exploiting reduced judgment due to aging, supernatural ability representation, creating necessity before contract conclusion, and concealing disadvantageous facts. Since 2007, the Consumer Organization Collective Litigation System enables qualified consumer organizations to launch judicial action against business operators for consumer protection.
